Refund policy

Returns

You can return your item upon 7 days of the receipt of the item you wish to return. Please send us an email to include your order number historiajwl@gmail.com for more information on how to process a return.


Please return item(s) in a saleable, unworn and undamaged condition in its original packaging within 7 days of receipt. Please do  not send items outside of this time-frame or they will be refused.

Unfortunately we do not offer a free return label. The delivery fee of the items sent for return belongs to the customer.

Your delivery costs cannot be refunded. Refund is the same as the order paid.


Faulty Goods

 All of our products are carefully checked before they are lovingly packaged.

 If for any reason your item is faulty or has been damaged in transit please get in touch immediately via historiajwl@gmail.com attaching an image of the item in the email will speed the process along. Please do this within 24 hours of receiving your item.

 If it has been 24 hours since the delivery date, we cannot assist, and the products are considered as "misuse by the buyer".


Undelivered Parcels

*If you are not at home
*If the courier could not find a safe place to leave the parcel
*If you have not paid the customs tax (for international orders only) 
the parcel is returned to us.

When the parcel is returned to us, we will issue a refund for the items.

Delivery charges are not refundable.

If you still want the items, you need to create a new order.